Getting Up to Speed

New cabin connectivity service brings reliable, high-speed internet to the skies

Connectivity speeds are defined by a nebulous measure, known as bits per second. Yet all who surfed the World Wide Web during the days of dial-up connections recognize the difference more bits make. Much like motorists favor driving at highway speeds over city speeds, an internet link calculated in megabits is preferable to one gauged only in kilobits.

Soon, the Gulfstream cabin will be the autobahn of connectivity.

Jet ConneX, a new service that is an evolutionary leap forward in delivering reliable, high-speed internet access, will be available for installation on Gulfstream G650 and G650ER aircraft in mid-2017. The system will be available to Gulfstream G450 and G550 operators in late 2017, as well as to the new Gulfstream G500 and G600 aircraft upon their respective entry into service.

Jet ConneX addresses the connection speed issues that have vexed business aircraft operators since the introduction of in-flight connectivity in 2004. Linking an aircraft traveling at near Mach speed to an information network—be it through a satellite high overhead or cell towers far below—is much more difficult than linking millions of devices to the web on the ground. And should that aircraft be flying in remote regions or crowded air corridors, the challenge is even greater.

Jet ConneX addresses the connection speed issues that have vexed business aircraft operators since the introduction of in-flight connectivity in 2004.

By operating in a high frequency radio wave spectrum and leveraging the latest in satellite technology, Jet ConneX delivers high-speed internet capability to Gulfstream travelers in flight around the world. Inmarsat’s new constellation of satellites, deployed in geosynchronous orbit above the Earth, transmit in the Ka-band, the highest frequency spectrum used commercially today, to provide targeted coverage.

The service’s capacity to carry significant amounts of data—thanks to the Ka-band’s high frequency and wide frequency range—results in internet speeds 10 to 30 times faster than other cabin connectivity options. And Jet ConneX is the first to offer guaranteed minimum speeds of 1 to 6 megabits per second, with maximum speeds up to 15 megabits per second, depending on subscription plan.

“For the first time, we have a floor now, not just a ceiling, for connectivity speeds,” says Michael Wolf, a Gulfstream cabin systems engineer. “It’s much, much faster, and that’s something operators really care about.”

Jet ConneX is fast enough to support single video streaming, allowing a traveler to stream a feature film or conduct a business conference call while airborne. And the service is robust enough for multiple passengers to surf the web, catch up on emails, text or make a voice call, all at the same time.

Simply put, says Gulfstream cabin connectivity expert Bethany Davis, Jet ConneX ensures passengers get the most from in-flight voice, text, data and video services.



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